Social CRM

 

Improve customer engagement with LinkedIn integration  

 

Prospect and generate new leads with the ability to search, view and link directly to a contact’s or company’s LinkedIn profile from within Maximizer (Premium Account required). Determine key contacts within a company to hone in on those with the greatest influence in the purchase decision or customer service process. Improve sales and service engagement and response times with access to shared connections within a company and connect with people at the right organizational level.

 

 

 

 

 

Social Profiles Social profile building ınclude social profiles to deepen customer relationships 

 

Increase customer engagement with access to the most up-to-date information on your customer. Hyperlinks to your contact’s relevant social profiles, including Facebook, LinkedIn, Twitter, and blogs, can provide reps with a new level of data. This more holistic view of customers and prospects can then be used to develop stronger relationships. Quickly connect with customers through an additional channel of communication when nurturing a sales relationship or learn valuable information on industry trends, or prospect’s preferences.

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